Name: Title: Optimizing Your Support with Infinite Campus
Start: 2025-01-21T13:00:00-0500
End: 2025-01-21T13:50:00-0500

Tuesday January 21, 2025 1:00pm - 1:50pm EST

Room 62 - Augusta A (Third FLOOR)

What you'll learn:Navigating the production environmentUtilizing the sandbox for testingEngaging with the Infinite Campus CommunityEffective troubleshooting techniques for Infinite CampusWorking with Campus Support:Communication via phone supportAccessing and navigating the Case PortalUnderstanding case routing processesCollaboration opportunities with support teamsNotifications regarding case updatesClosing a support caseUnderstanding Authorized Contacts:Expectations of an Authorized ContactAdding, changing, or removing Authorized Contacts

Speakers

Gina Montague

Infinite Campus

Gina's journey with Infinite Campus began in 2010 when she assumed the role of Support Manager. Holding a pivotal position within the company, Gina is the linchpin connecting various departments, such as training, customer success, sales, technical services, product management, and... Read More →

Tuesday January 21, 2025 1:00pm - 1:50pm EST
Room 62 - Augusta A (Third FLOOR)

Other Support Staff

NCED Connect Symposium 2025

Gina Montague

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